Terms of service

Last Updated: 25 July 2026

Terms and Conditions

Welcome to Livore, a brand owned and operated by Livore Partners Private Limited ("Livore", "we", "our", or "us").

These Terms and Conditions ("Terms") govern your access to and use of our website, https://livoreonline.in, and the purchase of products offered through our online store.

By accessing or using our website, placing an order, or purchasing any product from Livore, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

1. Eligibility

By using our website, you confirm that:

You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
The information you provide is true, accurate, and complete.
You are legally capable of entering into a binding agreement under applicable law.

2. Products and Availability

Livore offers premium-quality nuts, dry fruits, seeds, healthy snacks, and related food products.

We strive to ensure that all product descriptions, images, prices, ingredients, nutritional information, and availability are accurate. However, minor errors or updates may occur.

Livore reserves the right to:

Modify product specifications.
Update pricing without prior notice.
Discontinue products at any time.
Limit product quantities.
Refuse or cancel orders where necessary.

3. Pricing

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

Shipping charges, if applicable, will be displayed during checkout.

Livore reserves the right to correct pricing errors and cancel orders placed due to incorrect pricing.

4. Orders and Acceptance

Placing an order does not guarantee acceptance.

An order is considered accepted only after:

Successful payment confirmation (for prepaid orders), or
Confirmation by Livore (for Cash on Delivery orders).

Livore reserves the right to cancel any order due to:

Product unavailability
Payment issues
Incorrect pricing
Suspected fraud
Incorrect customer information
Delivery restrictions
Violation of these Terms

If payment has already been received, any eligible refund will be processed according to our Refund Policy.

5. Payments

We accept payments through secure payment gateways supported by Shopify.

Livore does not store customers' debit card, credit card, banking, or UPI credentials.

Customers are responsible for ensuring sufficient funds and valid payment details before placing an order.

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times are provided for reference only and may vary due to factors beyond our control, including courier delays, weather conditions, public holidays, or unforeseen circumstances.

7. Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to read the policy carefully before making a purchase.

8. Product Information

Livore products are made from natural food ingredients.

Natural variations in:

Colour
Size
Shape
Texture
Taste
Aroma

may occur and shall not be considered defects.

Customers are advised to read product labels carefully before consumption.

9. Allergies and Health Information

Some products may contain or be processed in facilities handling:

Tree Nuts
Peanuts
Seeds
Dried Fruits
Other allergens

Customers with food allergies, medical conditions, or dietary restrictions should carefully review ingredient information before consuming any product.

Information provided on our website is for general informational purposes only and should not be considered medical advice.

10. Intellectual Property

All content available on the Livore website, including but not limited to:

Logos
Trademarks
Product Images
Videos
Product Packaging
Graphics
Designs
Text
Website Layout
Marketing Materials

is the exclusive property of Livore Partners Private Limited and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

11. User Responsibilities

Users agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Upload harmful software or malicious code.
Interfere with website security.
Submit false or misleading information.
Copy or misuse website content.

Violation of these Terms may result in suspension or termination of access.

12. Limitation of Liability

To the maximum extent permitted by law, Livore shall not be liable for any indirect, incidental, consequential, or special damages arising from:

Use of the website.
Delay in delivery.
Temporary website interruptions.
Courier-related issues.
Product misuse.
Customer negligence.
Events beyond our reasonable control.

Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

14. Changes to Terms

Livore reserves the right to update, revise, or modify these Terms and Conditions at any time without prior notice.

Any changes become effective immediately upon publication on our website.

Customers are encouraged to review these Terms periodically.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Kozhikode, Kerala, India, unless otherwise required by applicable law.